** please note: our bakery decorators can only take on a limited amount of custom orders per week. we take on as much as we can without having to sacrifice quality. we strive to create a custom edible work of art for your special occasion and appreciate your understanding and patience with us when we book up quickly.
updated 10/21: unfortunately, we are booked for custom decorated cookies until 2023. for large corporate orders, please email us here. check out our online ordering for custom cookie cakes, buttercream cookies or other drop cookies if we can't fit your order in here!
your order is not confirmed and in our books until you receive a confirmation or invoice from us. please check your spam/junk email folders for a reply email. please allow at least 3 business days for a reply.
frequently asked questions
how much do decorated sugar cookies cost?
cookies start at $60/dozen, and may be more depending on level of difficulty. prices will be determined after submitting your request. cookies are individually sealed at no additional cost. we also offer ribbon tied bags for additional fee.
do you have an order minimum?
2 dozen. larger orders do not qualify for discounts.
how much notice do you need for my order?
while we try our best to accommodate everyone, we prefer a minimum of 1 month's notice. please keep in mind that this is tentative, especially during busy times of the year where we book up quickly and begin scheduling out 2+ months in advance. we try to update our website as often as possible to reflect our availability. check the note above our custom order form to see how far ahead we are booking custom orders!
how does payment work?
once your order has been confirmed, we will email an invoice which must be paid prior to pickup.
do you offer refunds?
if your order is paid and cancel your order within 7 days, we cannot offer a refund.
is your kitchen nut-free?
unfortunately, our small space is not nut-free. while we are conscious to wash and sanitize our equipment after working with them, we do use peanuts and other tree nuts in our facility. please alert us of any allergies- we are happy to share our ingredient list.
what is special about your cookies?
our cookies taste just as great as they look! our recipe is a lightly sweetened vanilla bean sugar cookie topped with vanilla royal icing. they are soft, dense, thick, and are perfectly balanced with the crunch of our icing.
the process of your order is much more than just baking and decorating -- we can guarantee a lot of love and effort went into making these edible arts for your special occasion.
can you create any design?
we will try our best to make your vision come to life on the cookies! we do stray away from any copyrighted designs including disney characters or logos but can keep it creative in other ways. we love coordinating with invitations or decorations. we also appreciate the creative freedom you give us to not exactly copy another baker's original work.
check out our gallery or social media for ideas!