custom order form

frequently asked questions

how much do decorated sugar cookies cost?

cookies start at $48/dozen, and may be more depending on level of difficulty. prices will be determined after submitting your request. cookies are individually sealed at no additional cost. we also offer ribbon tied bags for additional fee.

do you have an order minimum?

1 dozen. larger orders do not qualify for discounts.

how much notice do you need for my order?

while we will try our best to accommodate on short notice, we prefer at least two weeks notice.

how does payment work?

once your order has been confirmed, we will email an invoice which must be paid at least 3 days prior to your pickup date. wedding invoices must be paid fully 2 weeks prior to wedding date.

do you offer refunds?

if you cancel your order within 7 days, we cannot offer a refund.

is your kitchen nut-free?

unfortunately, our small space is not nut-free. while we are conscious to wash and sanitize our equipment after working with them, we do use peanuts and other tree nuts in our facility. please alert us of any allergies- we are happy to share our ingredient list.

what is special about your cookies?

our cookies taste just as great as they look! our recipe is a lightly sweetened vanilla bean sugar cookie topped with vanilla royal icing. they are soft, dense, thick, and are perfectly balanced with the crunch of our icing.

the process of your order is much more than just baking and decorating -- we can guarantee a lot of love and effort went into making these edible arts for your special occasion.

can you create any design?

we will try our best to make your vision come to life on the cookies! we do stray away from any copyrighted designs including disney characters or logos but can keep it creative in other ways. we love coordinating with invitations or decorations. we also appreciate the creative freedom you give us to not exactly copy another baker's original work.

check out our gallery or social media for ideas!

please note:

your order is not confirmed and in our books until you receive a confirmation or invoice from us. please check your spam/junk email folders for a reply email. please allow at least 2 business days for a reply.

© 2015 Bakes by Lo, LLC. Proudly created with